A quick-start guide for retouchers receiving feedback and providing images for review and download
1. Access the Project
Email invite: Click the link in the email to create an account and log in. Following account creation, you will be dropped inside the project.
Share link: Enter your name and email when prompted (this identifies you when making or replying to comments).
Note: You won’t need to create an account unless you want access to a dashboard with all of your projects.
To create an account: https://app.verybusy.io/create-account
2. Review Comments and Markups
On image thumbnails, look for a blue comment bubble on the image thumbnail. This indicates feedback is present. An @ symbol means that someone has left a comment specifically for your attention.
Double-click the thumbnail to enter Markup View and read the comments.
Once you’ve addressed a comment, click the checkmark icon in the upper-right corner of the comment box to resolve it.
3. Download Images for Editing
If full-resolution files were provided within verybusy:
Select images: Hold Cmd (Mac) or Ctrl (Windows) and click on the thumbnails you want to download.
Click Download: You'll find the button at the bottom of the screen or by right-clicking.
Choose Original: In the dropdown menu, select Original to download the full-resolution files.
4. Upload New Rounds
After completing your edits, return to the project and drag and drop your files into verybusy. You can upload layered files if requested (e.g., your AD needs a mask inside the file).
If file names are unchanged (same as the originals in verybusy):
The platform will automatically stack the new files on top of the originals.
The round counter will increase by +1.
If file names were changed (e.g., renamed with _v2 or _r2):
verybusy will ask whether to upload the files as a new round or as new assets.
Learn more: Smart Uploads – Support Article
5. Confirm Everything's Ready
Make sure all comments have been addressed and marked as resolved.
Apply any status labels your stakeholders are using to indicate an image is ready for review.
Notification behavior:
If the reviewer has an account on verybusy, they’ll receive an automatic notification when new rounds are uploaded.
If they don’t have an account (i.e., they accessed the project via a public link), it’s best to follow up directly to let them know the files are ready for review.
6. Deliver Finals
Watch for approved assets — the thumbnail will turn green when marked as approved.
Create a folder labeled “FINALS” or “DELIVERABLES” within the project.
Inside that folder, create subfolders for each type of deliverable (e.g., Web, Print, Alt Crops), depending on what your client needs.