VeryBusy uses a small number of trusted third-party companies to help us deliver our service. Some of these companies process personal data on our behalf. These companies are called subprocessors.
This page lists our current subprocessors and what each one does. We maintain it as the single source of truth, and it is referenced by our Privacy Policy and our Data Processing Agreement.
Current subprocessors
These providers process personal data contained in customer Workspaces on our behalf, and are the Approved Subprocessors under our Data Processing Agreement.
Company | Purpose | Location |
Amazon Web Services, Inc. | Cloud hosting, compute, storage, database, backups, DNS, and content delivery | United States |
imgix, Inc. | Image processing, resizing, optimization, and delivery of images uploaded to VeryBusy | United States |
Twilio Inc. (SendGrid) | Delivery of transactional, account, and platform notification email, including notifications about workspace membership, user roles, and access changes | United States |
Intercom, Inc. | Customer support messaging, in-product messaging, onboarding and lifecycle communications, product and feature announcements, and hosting of this Help Center | United States |
Mixpanel, Inc. | Product usage analytics | United States |
New Relic, Inc. | Application performance monitoring and logging | United States |
Stripe, Inc. | Billing and payment processing | United States |
Google LLC (Google Workspace) | Business email and internal collaboration | United States |
Website analytics and advertising providers
These providers run on our public website and in the VeryBusy application to help us understand how the site is used, to deliver product messaging, and to measure and deliver advertising. They process information about visitors and users of our own Service, not the Content inside customer Workspaces, and their use is described in our Cookie Policy. Where required by law, non-essential providers load only after you consent through our cookie banner.
Company | Purpose | Location |
CookieYes Limited | Cookie consent management; records your consent choices | United Kingdom |
Google LLC (Google Analytics) | Website and application usage analytics | United States |
Google LLC (Google Ads) | Advertising, remarketing, and conversion measurement | United States |
Meta Platforms, Inc. | Advertising, remarketing, and conversion measurement on Facebook and Instagram (Meta Pixel) | United States |
LinkedIn Corporation | Advertising, remarketing, and conversion measurement on LinkedIn (Insight Tag) | United States |
Frill Group Pty Ltd | Product feedback, feature requests, and changelog announcements | Australia |
How we manage subprocessors
Before engaging a subprocessor, we review its security and privacy practices and put a written agreement in place requiring data protection obligations substantially the same as those we commit to with our own customers. We remain responsible to our customers for the work our subprocessors perform.
Changes to this list
We update this page whenever we add or replace a subprocessor. Customers with a Data Processing Agreement in place receive advance notice of changes in accordance with that agreement.
If you would like to be notified when this page changes, or if you have questions about any subprocessor listed here, contact us at support@verybusy.io.