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What do I do if I cannot find or access a project?
What do I do if I cannot find or access a project?

What to do if you cannot find a project that you're looking for or cannot access a project you want to enter.

Peter Hunner avatar
Written by Peter Hunner
Updated over a month ago

Once you are invited to be a collaborator in a project, it will automatically show up on your Project Dashboard. You will also receive an email linking you directly to the project.

Q: Why can't I find a project?

A: If you cannot access a project via the email invite link you received, and you don't see it in your Project Dashboard, the invite was either sent to the wrong email address, or you are logged into the wrong verybusy.io account.

  1. Make sure the verybusy.io invite was sent to the correct email address.

  2. If you have multiple verybusy.io accounts, be sure that you are logged into the account from which the invitation was sent.

Q: Why can't I access a project?

A: If you found the project you're looking for but can't access it because verybusy.io says it's "suspended", that means that the subscription belonging to the workspace under which the project was created has lapsed. Contact the workspace owner for information on how to proceed.

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